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Managing quality customer sevice / William B. Martin
Call number: 658.812 M379M Material type:
TextPublication details: California : Crisp, 1989Description: 102 p. : illusISBN: - 0931961831
- 658.812 M379M
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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PBRU Library บรรณราชฯ ชั้น 4 | หนังสือภาษาอังกฤษ ชั้น 4 | 658.812 M379M (Browse shelf(Opens below)) | 3 | Available | 1000015854 | ||||||||||||
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General Book
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PBRU Library บรรณราชฯ ชั้น 4 | หนังสือภาษาอังกฤษ ชั้น 4 | 658.812 M379M (Browse shelf(Opens below)) | 1 | Available | 1000015852 | ||||||||||||
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General Book
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PBRU Library บรรณราชฯ ชั้น 4 | หนังสือภาษาอังกฤษ ชั้น 4 | 658.812 M379M (Browse shelf(Opens below)) | 2 | Available | 1000015853 |
Browsing PBRU Library shelves,Shelving location: บรรณราชฯ ชั้น 4,Collection: หนังสือภาษาอังกฤษ ชั้น 4 Close shelf browser (Hides shelf browser)
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| 658.812 L917O One customer, divisible : | linking customer insight to loyalty and advocacy behavior / | 658.812 L933C 2015 Customer service : | 658.812 M379M Managing quality customer sevice / | 658.812 M379M Managing quality customer sevice / | 658.812 M379M Managing quality customer sevice / | 658.812 P424R Return on customer : | creating maximum value from your scarcest resource / | 658.812 R988M Managing customers profitably / |
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