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Virtual reference best practices [electronic resource] : tailoring services to your library / M. Kathleen Kern.

By: Call number: 025.5/2 Call Number: Ebook Material type: TextPublication details: Chicago : American Library Association, c2009.Description: viii, 148 p. : ill. ; 28 cmISBN:
  • 9780838909751 (alk. paper)
Subject(s): Call Number:
  • 025.5/2 22
LOC classification:
  • Z711.45 .K47 2009
Online resources:
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