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Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton
Call number: 658.4012 K17S Material type:
TextPublication details: Boston : Harvard Business School Press, c2004Description: xviii, 454 p. ; 24 cmISBN: - 1591391342
- 658.4012 K17S
Contents:
Strategy maps -- Operations management processes -- Customer management processess -- Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations
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PBRU Library บรรณราชฯ ชั้น 4 | หนังสือภาษาอังกฤษ ชั้น 4 | 658.4012 K17S (Browse shelf(Opens below)) | 1 | Available | 1000114632 |
Strategy maps -- Operations management processes -- Customer management processess -- Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations
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